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Return Policy

We stand behind the quality of our products and want each of our customers to be happy and satisfied with their FluffBum Threads experience.

We are only able to accept returns and exchanges on products purchased directly from FluffBum Threads. 

Products purchased from other retailers must be returned via that retailer.

 

RETURN & REFUND POLICY

Products can be returned for a full refund to the original payment method for up to 30 days from the purchase date. Products can be exchanged for another item for up to 90 days from the purchase date. Products must be unworn and their original packaging. Customers are responsible for return shipping.

If you would like to schedule a return please contact our team at FluffBumThreads@gmail.com

To begin a return or exchange, click here. 

EXCHANGES

Products can be exchanged for another item for up to 90 days from the purchase date. Products must be unworn and their original packaging. Customers are responsible for return shipping.

To begin a return or exchange, click here.

DEFECTIVE ITEM

If you believe you have received a defective item please contact hello@FluffBumThreads.com within 30 days of purchasing.

 

SHIPPING

The customer is responsible for ensuring we have the correct address prior to shipping. We always ship to the shipping address supplied at the time of checkout and are not responsible for packages delivered to an incorrect address.

Please make sure your color selection, size, and address are correct before you purchase! Once orders are placed, we are unable to change them. Our distribution center will process and ship your order within 1-2 business days of placement.

  

INTERNATIONAL PURCHASES

All international purchases are final. International orders may be subject to duties and/or taxes, they are the responsibility of the customer upon delivery.  

 

Thank you so much for your purchase! 

  

The FluffBum Threads Team